jitaee Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the jitaee platform and its users ("you" or "user"). By accessing, registering on, or using any service on the jitaee.cam website, you are considered to have given your full consent to these terms.

jitaee is an online sports betting and casino platform that serves users in Bangladesh in the Bengali language. These terms are written in Bengali and that version is the authoritative one.

1.1 Applicability of Terms

These terms apply equally to all jitaee products and services, including bonus offers, casino games, sports betting, and live gaming. In addition, jitaee's privacy policy and responsible gaming policy are an integral part of these terms.

To open an account on jitaee, you must provide accurate and complete information. Each person may operate only one account. Attempting to open multiple accounts is prohibited and may result in all accounts being closed.

2.1 Information Required for Registration

• Full name (as per national identity card)
• Correct date of birth (verifiable)
• Active mobile number or email address
• A strong password of at least 8 characters containing numbers and special characters

2.2 Account Security

It is your responsibility to keep your account login details completely confidential. Sharing your account information with anyone else is strictly prohibited. If you notice any unauthorized access or suspicious activity on your account, notify us immediately via live chat.

jitaee will not be held liable for any financial or other loss resulting from unauthorized use of your account — unless it is proven that the loss was caused entirely by our own negligence.

jitaee is a responsible gaming platform. This platform is for users aged 21 and above only. At the time of registration, you must confirm that you are at least 21 years old.

3.1 KYC Verification Process

Prior to deposits or withdrawals, or in any situation deemed suspicious, jitaee may request the following documents:

• A clear copy of the National Identity Card (NID) or passport
• Any government-issued photo ID
• Information required to verify the payment method (such as confirming ownership of a bKash or Nagad number)

jitaee supports the most widely used payment methods in Bangladesh. All transactions are secured by SSL encryption.

4.1 Deposit Rules

• The name on the payment account must match the name registered on the account.
• Deposits made through third parties are strictly prohibited.
• jitaee reserves the right to verify identity before deposited funds are added to the casino balance.

4.2 Withdrawal Rules

• KYC verification must be completed before a withdrawal can be made.
• Withdrawal requests are generally processed within 5 to 30 minutes.
• If an active bonus condition is in place, the withdrawal process may be temporarily delayed.
• jitaee reserves the right to hold any unusual withdrawal request for investigation.

jitaee offers various bonuses and promotional offers. Each bonus has its own terms and conditions, and it is every user's responsibility to read them carefully.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳8,000. A 20x wagering requirement applies before the bonus amount can be withdrawn.

5.2 General Bonus Terms and Conditions

• Each bonus may only be claimed once; claiming a bonus from multiple accounts is prohibited.
• Winnings related to a bonus cannot be withdrawn before the wagering requirement is met.
• Different games may contribute at different rates toward meeting the wagering requirement.
• If any fraudulent activity is detected, the bonus and associated winnings will be cancelled.
• jitaee reserves the right to modify, suspend, or cancel any bonus offer at any time.

5.3 VIP Program

The jitaee VIP Program has 5 levels. Weekly cashback is provided at each level:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.3% weekly cashback
• Gold: Up to 0.5% weekly cashback
• Platinum: Up to 0.6% weekly cashback
• Diamond: Up to 0.8% weekly cashback

Advancement to a higher VIP level depends on your regular activity and participation on the platform. The benefits and terms of each level apply separately.

The following rules always apply when participating in sports betting and casino games on jitaee:

6.1 Sports Betting

• Once a bet is confirmed, it cannot be cancelled or changed.
• If an event is cancelled or postponed indefinitely, the bet amount will be refunded.
• Bets linked to match fixing or any unethical activity will be considered void.
• jitaee reserves the right to cancel bets accepted at incorrect odds due to a technical error.

6.2 Casino Games

• Each game has its own rules, which are displayed within the game.
• If a game is left incomplete due to a technical error, jitaee will make a decision based on the game provider's records.
• Live casino games are operated by a certified RNG (Random Number Generator) from an independent third party.

The following activities are strictly prohibited on the jitaee platform. If any of these prohibitions are violated, the account will be immediately closed and all balances may be forfeited:

• Operating multiple accounts or using a third party's account
• Bonus abuse — attempting to meet bonus requirements through artificial means
• Intentionally exploiting bugs in the platform's software or games
• Money laundering or suspicious financial activity
• Threatening, harassing, or abusive behavior toward other users
• Placing bets using automated bots or software
• Providing false or misleading information during registration
• Operating an account on behalf of a minor

jitaee places the highest importance on protecting your personal information. Please read our Privacy Policy for details on how we collect, use, and store your information.

8.1 Purpose of Data Use

• For account management and the verification process
• For transaction processing and fraud prevention
• For providing customer service and resolving issues
• For fulfilling legal obligations

jitaee will never sell your personal information to third parties. However, information may be provided in response to a lawful request from law enforcement authorities.

jitaee firmly believes that gaming should be for enjoyment — not as a means of earning money. We place the highest importance on the mental health and financial wellbeing of our users.

9.1 Self-Control Tools

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Take a Break: Option to temporarily suspend your account for a specified period.
• Permanent Exclusion: You can permanently remove yourself from the platform if you wish.

If you experience any gambling-related problems, contact our 24/7 support team. Visit our responsible gaming page for more information.

jitaee reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• If any part of these terms and conditions is violated
• If false or incomplete information is found during KYC verification
• If fraud or money laundering is suspected
• If evidence of operating multiple accounts is found
• If technical errors or bugs are intentionally exploited

10.1 After Account Closure

If an account is closed due to a breach of terms, bonuses and associated winnings will be forfeited. However, the verified original deposit amount — if not directly linked to the misuse — may be considered for return after investigation. For any disputes regarding this, please contact us via live chat or email.

To the maximum extent permitted by law, jitaee will not be liable for the following:

• If a game is left incomplete due to internet disconnection or technical issues
• If losses occur due to software errors from a third-party game provider
• If losses occur due to your own negligence or sharing your account details with others
• Transaction losses occurring during unexpected technical failures or server downtime

jitaee's liability for any loss will be limited to a maximum of your total deposited amount.

jitaee reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will notify you via your registered email or through a notice on the platform.

• Continued use of the platform after any changes will be considered acceptance of the updated terms and conditions.
• If you do not agree to the revised terms and conditions, you may close your account and stop using the platform.
• The "Last Updated" date at the top of this page indicates the date of the most recent change.

If you have any questions or complaints about these terms and conditions, please contact us. Our support team is available around the clock to assist you in Bengali: