jitaee Privacy Policy

1 Purpose of This Policy

jitaee ("we", "our", "platform") provides a trusted online sports betting and casino service for users in Bangladesh. This privacy policy clearly explains how the personal information of users ("you", "user") of the jitaee.cam website and related services is collected, processed, stored, and protected. By using our platform, you are agreeing to all the terms of this policy.

2 Scope of This Policy

This privacy policy applies to the following:

• All registered members of the jitaee.cam website
• General visitors who browse the site without registering
• Anyone participating in any jitaee service or promotion
• Anyone who contacts our support team

3 Information You Provide Directly

Information you provide yourself during registration, login, or use of our services:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Password (stored in encrypted form)
• Payment information: bKash, Nagad, Rocket, or bank account details
• Copy of national identity card or passport for identity verification (where applicable)
• Messages and complaint-related information submitted in support chat

4 Automatically Collected Information

The following information is collected automatically when you use our platform:

• IP address and device identifier
• Browser type, operating system, and language settings
• Site visit time, page, and session information
• Cookie and local storage data
• Record of betting and gaming activity (bet amounts, results, transaction history)
• Referral source (which link you used to arrive at the site)

5 Cookies and Tracking Technologies

jitaee uses cookies to ensure the proper functioning of the site. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Required to maintain login sessions and security
• Functional Cookies: To remember your preferences and settings
• Analytics Cookies: To understand and improve how the site is used

You can manage cookies from your browser settings, but disabling certain cookies may limit the functionality of the site.

6 Purposes for Using Your Information

jitaee uses your personal information only for the following legitimate purposes:

• Creating, verifying, and managing accounts
• Processing betting, gaming, and payment transactions
• Confirming deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer
• Providing customer support via 24/7 live chat and email
• Preventing fraud, money laundering, and misuse
• Meeting regulatory obligations (KYC/AML)
• Age verification — only those aged 21 or above may use the service
• Managing bonuses, promotions, and VIP rewards
• Maintaining platform security and technical improvements
• Monitoring responsible gaming activity

7 Marketing and Communications

With your consent, jitaee may send promotional offers, bonus updates, and gaming-related information. You can opt out of marketing communications at any time through our support team. Even after opting out, important transaction-related messages (deposit confirmations, security alerts) will continue to be sent.

8 Information Sharing Policy

jitaee does not sell or rent your personal information to any third party. However, for the purposes of operating the service, information may be shared with selected partners in the following ways:

• Payment Processors: bKash, Nagad, Rocket, and banking partners receive the information needed to complete transactions
• Game Providers: Providers including Pragmatic Play, Evolution Gaming, and Spribe receive the minimum information needed to operate games
• Identity Verification Services: Approved verification agencies for the KYC process
• Legal Authorities: When required by court order or legal obligation
• Fraud Prevention: Approved agencies to ensure financial security

All third parties are contractually bound to comply with our privacy standards.

9 International Data Transfers

Some of our service providers may process data on servers located outside Bangladesh. In such cases, we ensure that your information remains protected to the standards described in this privacy policy and that appropriate contractual safeguards are in place.

10 Technical Security

jitaee uses industry-standard security technologies to protect your information:

• SSL (Secure Socket Layer) encryption — used for all data transfers
• Password hashing — your password is never stored in plain form
• Two-Factor Authentication support
• Regular security audits and vulnerability testing
• Restricted access controls — only authorized staff can view data
• Firewall and intrusion detection systems

11 Data Retention Period

We retain your personal information only for as long as necessary. All information is retained while your account is active. Even after an account is closed or deactivated, transaction records may be kept for a defined period to meet legal and regulatory requirements. Once the defined period has passed, data is securely deleted or anonymized.

12 Response to Security Breaches

In the event of a data security breach, jitaee will notify the relevant regulatory authorities and, where necessary, the affected users within an appropriate timeframe. Our cybersecurity team takes active preventive measures against any threats.

13 Your Rights Regarding Your Information

As a jitaee user, you have the following rights:

• Right of Access: The right to know what information we hold about you
• Right of Rectification: The right to correct inaccurate or incomplete information
• Right of Erasure: The right to request deletion of your information in certain circumstances
• Right to Restrict Processing: The right to request that use of your information be limited for specific purposes
• Right to Portability: The right to receive your information in a structured format
• Right to Object: The right to object to your information being used for marketing purposes
• Right to Withdraw Consent: The right to withdraw consent at any time

To exercise these rights, contact us directly. We generally respond within 30 business days.

14 Account Closure and Data Deletion

If you wish to close your jitaee account, please submit a request via our 24/7 live chat support or email. We will complete the process after receiving your account closure request. However, due to legal and regulatory obligations, some information may need to be retained for a defined period.

15 Protection of Minors

jitaee strictly prohibits providing services to anyone under the age of 21. Age is verified at the time of registration and identity documents may be requested if needed. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

16 Responsible Gaming and Data Use

As part of responsible gaming, jitaee may analyze your gaming activity. If signs of problematic gambling are identified, our support team may reach out to you. This analysis is solely for your protection and is not shared with third parties.

17 Third-Party Links and Services

Our platform may integrate services from third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. These providers have their own privacy policies. jitaee is not responsible for their data collection practices, but we only work with providers that meet our standards.

18 Changes to This Policy

jitaee reserves the right to update this privacy policy at any time. For significant changes, we will publish a notice on the site and the updated date will be shown at the top of the policy. Continued use of the platform after changes means you have accepted the updated policy.